⚡ Simple · Secure · Guaranteed

Book Any Home Service with Zero Risk

SVCDispatch connects you with verified professionals using a secure escrow payment system — you only release funds when the job is done right.

For Homeowners

Book, Pay Safely,
Release When Satisfied

From finding a pro to releasing payment — every step is designed to put you in control.

🔍

Step 1

Search for a Verified Pro

Enter your location, select a service category, and browse hundreds of background-checked, licensed professionals in your area. Filter by rating, price, availability, and specialty. Every pro on SVCDispatch has been verified — no unscreened strangers.

📍 Filter by ZIP or city ⭐ Sort by rating 💰 Compare diagnostic fees 📅 See real availability ✅ Background-checked only

📅

Step 2

Book a Diagnostic Visit

Select a date and time that works for you. Pay a small diagnostic fee (typically $59–$99) that covers the pro's visit to assess your issue. This fee is held securely in escrow — the pro is paid for their time regardless of whether you proceed with the repair.

🔒 Diagnostic fee held in escrow 💳 Stripe-powered payment 📲 Instant confirmation 📅 Reschedule anytime

📋

Step 3

Review & Approve the Estimate

After the pro visits and diagnoses the issue, they submit a detailed itemized estimate through SVCDispatch. You see every line item — parts, labor, service fees — before a single dollar moves. You can approve, decline, or ask questions. The repair doesn't start until you say so.

📄 Full itemized breakdown ⏳ 48-hour review window 💬 Message the pro directly ✅ You approve or decline

🔒

Step 4

Repair Payment Locked in Escrow

When you approve the estimate, the repair amount is charged and held in escrow. The pro knows the money is secured — so they start work immediately with full confidence. The funds sit safely in escrow: you can't touch them, and neither can the pro, until the job is done.

🔒 Funds secured in escrow ⚡ Pro starts work immediately 🛡️ Both parties protected

🎉

Step 5

Confirm Completion & Release Funds

When the job is done, the pro marks it complete. You receive a notification and have 48 hours to review the work. If everything looks great, you confirm and the funds are released to the pro. If something's wrong, you can file a dispute — our mediation team will resolve it fairly. You're never pressured to pay until you're satisfied.

⭐ Leave a verified review 🚩 Dispute if needed 💰 Funds released on confirmation 📱 All from your phone

🔒 The Escrow System

How Your Money Is Protected

SVCDispatch never holds your money permanently. It flows through a transparent, Stripe-powered escrow that moves only when you authorize it.

👤

You Pay

Charged via Stripe
at booking

Held

🏦

Escrow

Stripe holds funds
safely — no one can
access without trigger

On Approval

🔧

Pro Works

Knows payment is
secured — starts
immediately

On Confirm

💰

Pro Gets Paid

Funds released to
pro's bank within
2 business days

🔐

Payment is Never Lost

Your card is charged by Stripe — the most trusted payment infrastructure in the world. Funds are held in a Stripe-managed escrow account until a specific release trigger is met. Neither SVCDispatch nor the technician can move funds without your authorization.

✓ Stripe Certified

🧊

Disputes Freeze Everything

If you file a dispute, funds are instantly frozen — the pro cannot collect and cannot request release. Funds stay locked until our mediation team reviews both sides and issues a binding ruling. Typical resolution in 3–7 business days.

⏳ 3–7 Day Resolution

💸

Refunds Are Real

If the mediator rules in your favor — or if a pro cancels before work begins — your money is refunded directly to the original payment method within 5–7 business days. No store credit, no vouchers. Real money back to your card.

💳 Direct Card Refund

For Professionals

Accept Jobs, Work Confidently,
Get Paid Every Time

SVCDispatch removes the biggest pain of being a service pro — getting paid. The escrow system means your earnings are secured before you lift a tool.

👤

Step 1

Create Your Profile & Get Verified

Join SVCDispatch, submit your license, insurance, and pass a background check through Checkr. Once approved (typically 1–2 business days), your profile goes live with a "Verified" badge — which increases booking rates by 68%.

🆓 Free to join · No subscription

🔔

Step 2

Receive & Accept Job Requests

Consumers book you directly through your profile. You receive a push notification and SMS with the job details — address, service type, consumer notes, and your diagnostic fee. Accept or decline within your response window. Fast responders get boosted in search results.

⚡ Avg. response time: 18 minutes

🔧

Step 3

Visit, Diagnose & Submit Estimate

Visit the consumer's property, assess the issue, and submit a detailed estimate through the SVCDispatch app or web portal. Include parts, labor, service charges, and any warranty terms. The consumer reviews and approves — you don't start repair work until they confirm.

💰 Diagnostic fee paid regardless

🔒

Step 4

Repair Payment Secured in Escrow

Once the consumer approves your estimate, their payment is immediately held in escrow. You can see that the funds are secured before you begin work — no more chasing payment after the fact, no bounced checks, no "I'll pay you next week."

🔒 Funds visible in your dashboard

💰

Step 5

Complete the Job & Get Paid

Mark the job complete. The consumer has 48 hours to confirm. On confirmation, funds are released directly to your connected bank account via Stripe within 2 business days. If a dispute is filed, our mediation team handles it — you present your side, upload evidence, and get a fair ruling. You're never left without recourse.

💳 Direct bank deposit · 2 business days

Why SVCDispatch

How We Compare

Not all service marketplaces are built the same. See why thousands of homeowners and pros choose SVCDispatch.

Feature	✅ SVCDispatch	Typical Marketplace	Hiring Direct
Payment Protection
Escrow-protected payment	✓ Full escrow on every job	✗ Pay upfront to the pro	✗ Cash or Venmo, no protection
No payment until job approved	✓ Always	✗ Often pay before work starts	✗ Deposit upfront, balance on "trust"
Dispute resolution	✓ Mediation team, binding ruling	〜 Reviews only	✗ Small claims court
Verification & Trust
Background check required	✓ Checkr · mandatory	〜 Optional or self-reported	✗ Your responsibility
License verification	✓ State database check	〜 Upload only	✗ Up to you to verify
Insurance required	✓ Min $500K GL required	〜 Varies by platform	✗ Not guaranteed
Process & Transparency
Itemized estimate before work	✓ Required for every job	〜 Verbal or vague	〜 Sometimes
Consumer approves scope	✓ You approve every line item	✗ Pro decides scope	✗ Handshake agreements
Transparent platform fee	✓ 10% — always disclosed	〜 Varies, often hidden	✓ None

Dispute Resolution

What Happens If
Something Goes Wrong?

Disputes are rare — but when they happen, SVCDispatch's mediation system ensures a fair outcome for both parties, fast.

Consumer Files a Dispute

Select a reason, describe the issue, upload evidence (photos, messages, the original estimate). Takes 5 minutes.

Takes effect: immediately

Escrow Is Frozen Instantly

The moment a dispute is filed, all funds are locked. Neither the consumer nor the pro can access the money until a ruling is issued.

Automatic · 0 seconds

Technician Responds (72 hrs)

The pro has 72 hours to submit their counter-statement and upload their own evidence. Not responding weakens their case.

Deadline: 72 hours from filing

Mediator Reviews Both Sides

Our team reviews all evidence, the original approved estimate, and any communications. We compare what was agreed to what was delivered.

Typical: 2–5 business days

Ruling Issued · Funds Disbursed

A binding decision is issued: full refund, partial refund, full pro payout, or a split. Funds are disbursed automatically. Both parties may appeal within 5 days.

Total resolution: 3–7 business days

💰

Full Refund to Consumer

If evidence clearly shows the pro failed to deliver the agreed service, did not complete the work, or caused damage.

✂️

Partial Refund + Partial Payout

If work was partially completed correctly. Funds are split proportionally based on what was delivered versus what was agreed.

🔧

Pro Returns to Complete Job

If the issue is minor and correctable, the mediator may require the pro to return and fix it. Full payout released after consumer confirms.

💼

Full Payout to Pro

If evidence shows the job was completed exactly as agreed and the consumer's claim is found to be unfounded.

💡 97% of disputes are resolved within 5 business days and 89% of cases reach a resolution that both parties accept without appeal.

Trust & Safety

Every Layer of Protection

Multiple overlapping systems work together to keep every transaction safe — for consumers and professionals alike.

🔍

Verified Identity

Every pro submits government-issued ID and passes identity verification before being listed. We confirm you're dealing with a real, named professional.

🪪 Gov. ID Verified

🏅

License Checked

We verify every pro's license directly against state licensing databases — not just an uploaded photo. Expired or suspended licenses result in immediate account suspension.

✓ State Database Verified

🛡️

$500K+ Insurance

All pros must carry active General Liability insurance with a minimum $500,000 coverage. We verify the certificate at signup and annually. Your property is covered if something goes wrong.

💼 Coverage Confirmed

🔒

Background Checked

Every pro undergoes a comprehensive background check through Checkr — criminal, sex offender registry, federal, and county records. Checks are repeated annually for active pros.

🔁 Annual Re-Check

Verified Professionals

Across 12 service categories

98%

Consumer Satisfaction

Based on post-job surveys

Lost to Fraud

Zero verified fraud since launch

Jobs Completed

In 48 states and growing

Disputes Resolved

Fair outcomes, every time

FAQ

Common Questions

What is a diagnostic fee and why do I pay it upfront?▾

The diagnostic fee (typically $59–$99) compensates the pro for their time and travel to assess your issue. It's charged at booking and held in escrow. If you decline the estimate after the visit, the diagnostic fee is still released to the pro — their visit time is worth compensation. If you approve the estimate and proceed, the diagnostic fee is often credited toward the total job cost.

Can I decline an estimate after the pro visits?▾

Yes, absolutely. After the pro submits their estimate, you have 48 hours to review it. You can approve it, decline it, or message the pro with questions. If you decline, no repair charges are made. Only the diagnostic fee is processed (released to the pro). You are never obligated to proceed with work you don't agree to.

When does my card actually get charged?▾

Your card is authorized in two stages: (1) The diagnostic fee is charged when you book the visit. (2) The repair amount is charged only when you approve the estimate. Both charges are held in Stripe-managed escrow — not paid out to anyone until you confirm the work is complete. You will see the charges on your statement immediately, but the pro receives nothing until you release.

What is the SVCDispatch platform fee?▾

SVCDispatch charges a 10% platform fee on completed repair jobs, deducted from the pro's payout. This fee is not added to what you pay as a consumer — the consumer pays the approved estimate amount in full. The fee covers Stripe payment processing, escrow management, dispute resolution, and customer acquisition costs. Diagnostic fees are not subject to any platform fee.

How do I get a refund if I'm not satisfied?▾

If you're not satisfied, do not confirm the job completion. Instead, file a dispute through the SVCDispatch Dispute Center. Our team will review your case within 3–7 business days. If ruled in your favor, a full or partial refund is issued directly to your original payment method within 5–7 business days. We never offer store credit — refunds go to your card.

What can I file a dispute for?▾

You can file a dispute for: work not completed, poor quality of work, charges exceeding the approved estimate, property damage caused by the pro, or a pro who refuses to honor their stated warranty. Once filed, escrow is frozen immediately and the mediation process begins. Evidence like photos, messages, and the original estimate all help speed up resolution.

How quickly do I get paid after a job is completed?▾

Once the consumer confirms job completion, funds are released from escrow and sent to your connected Stripe account. Bank deposits typically arrive within 2 business days. You can track the status in your earnings dashboard at any time. If the consumer doesn't respond within 48 hours of your completion report, funds are automatically released.

What happens if a consumer files a false dispute?▾

Our mediation team reviews evidence from both sides impartially. If you have clear documentation — job completion photos, the approved estimate, any messages — it significantly supports your case. Consumers who file demonstrably false disputes face account suspension. Our data shows 89% of resolved disputes result in outcomes that both parties accept, and our ruling reversal rate on appeal is under 4%.